Peter Neal BA MA


Principal Consultant
 
Peter started work in IT in 1972, giving him more than 40 years continuous experience in the field.
 
A linguist by training – Peter is a fluent French speaker and has a degree in  French and Russian – he learned the trade in programming, systems  analysis and sales with Burroughs (Now Unisys) and Digital Equipment Corporation. Prompted by a desire to move away from IT products into consulting, Peter moved to ATOS Origin  in 1990, where he developed a considerable expertise in managing programmes, providing technology advice to major customers and eventually running the company’s substantial Baan ERP practice Europe-wide, and taking full P&L responsibility for global implementation projects for companies such as Thorn and Nortel.
 
Peter joined X-Net more than a decade ago, and here he has become one of our leading experts in IT service management, an accredited ITIL practitioner and an ISO/IEC20000 consultant. With X-Net he has undertaken  major assignments successfully delivering effective IT service  to major customers such as the Department of Trade and Industry, APACS (designing the service architecture for the Faster Payments Service for inter-bank transfer) and T-mobile. He also spent a period as an interim  eBusiness service delivery manager for Royal Mail.
 
More recently, Peter provided critical investigative support within an X-Net team supplying expert witness services in support of a major international arbitration, for a dispute between a global systems integrator and its government customer, where more than £500M was at stake. His role here was deep forensic analysis of the programme, covering all aspects of the work and including areas related to service design and delivery which were at the heart of the dispute, and effectively presenting the results to a high-powered legal team, barristers and experts in several disciplines.
 
Peter is a member of the X-Net Ltd company within the Kimcell group, and is an example of the kind of highly experienced resource that X-Net Chambers will draw on where particular expertise is required.